UC Integration
A Unified Communication Ecosystem
Seamless integration of unified communications with AV systems, CRM platforms, and IT infrastructure to create a cohesive, efficient, and intelligent communication environment.
Overview
Breaking Down Communication Silos
True unified communications extend beyond voice and video to encompass deep integration with the entire business technology stack. When UC platforms connect with audiovisual systems, customer relationship management tools, collaboration platforms, and IT infrastructure, organizations gain enhanced productivity, streamlined workflows, and valuable communication intelligence.
Rawabit Networks specializes in comprehensive UC integration services that bridge communication platforms with AV systems, CRM databases, enterprise applications, and network infrastructure. Our integration approach ensures data flows seamlessly between systems, enabling features like click-to-call from CRM, presence-aware applications, and unified directories.
Where UC Integration Drives Efficiency
Connecting communication systems with business applications and infrastructure.
AV & Conference Room Integration
One-touch meeting experiences with UC platforms controlling room displays, cameras, microphones, and recording systems.
CRM & Business Application Integration
Screen pops, click-to-call, call logging, and customer data integration with Salesforce, Microsoft Dynamics, and custom applications.
IT Infrastructure Integration
UC platform integration with Active Directory, network management, monitoring systems, and security infrastructure.
What We Provide
Complete integration services for unified communication ecosystems.
AV System Integration
UC integration with conference room AV equipment, video walls, digital signage, room booking systems, and environmental controls.
CRM & Application Integration
API development, middleware implementation, and connector configuration for CRM, ERP, helpdesk, and custom business applications.
Network & IT Integration
Active Directory synchronization, single sign-on, LDAP integration, QoS configuration, and monitoring tool integration.